Please contact us if you have any questions about our terms and conditions.
Tuition is due seven days before the first of each month. It is paid in advance of lessons regardless of whether the student attends. A Late fee of $25 is applied on the 10th of the month.
Cancelled Lessons: You are not charged if the teacher needs to cancel class/lessons.
I do not prorate lesson fees for lessons missed by students.
Make Up Policy: I appreciate your business. Please respect our cancellation policy. If you cancel a private or group lesson with less than 24 hours notice, you will be subject to a cancellation fee equal to the services you reserved.
- 24 hour notice is required to cancel or reschedule an appointment or class.
- A service credit will be issued which can be redeemed within 60 days for a makeup lesson.
- If you cancel or request a reschedule with less than 24 hour notice, the lesson is forfeited and still must be paid for.
- If a client schedules a make up class/lesson and then misses the make-up
- Transfers to a different class time or Changes of lesson time can only be put into effect on the first of each month for billing reasons
- To withdraw from the class, kindly provide notice by the 15th of the month. Your withdrawal will be effective the last day of the month in which we receive notice.
- Access to supplemental internet subscriptions will end 24 hours after your last paid lesson.
- Refunds and makeup lessons are not given for any missed classes after we receive your withdrawal notice.
- When you choose to re-enroll in lessons, a new registration fee will be charged to restart lessons.
Gift card balances and referral credits apply to lesson tuition only. Books, registration, and technology fees must be paid for separately.
Tardiness: If a student is running late, please text to let me know. The instructor will wait 10 minutes past the start of your lesson. If no text is received, the instructor assumes you are a no show/no call and the lesson is forfeited.
Late Payment of Tuition: If tuition is 30 days past due, the student will be dis-enrolled until past due amounts and late fees are paid. A late fee of $25 will be applied if an invoice is 10 or more days past due to cover the bookkeeping expense associated with tracking late payments.
Inclement weather: In the event of inclement weather, illness or extenuating circumstances we will have lessons on Zoom.
To discontinue lessons: kindly give 30 days advance notice. There are NO REFUNDS.
Make Up Service Credits: cannot be used for regular scheduled lessons and will expire on your last day of enrollment.